Returns & Refunds
We currently ship worldwide, except for the following countries:
After placing your order, you will receive a confirmation email with your order summary.
Your order will be dispatched within 2 working days.
Track your shipment & Delivery
You will receive another email with you tracking information once your order has been dispatched.
You can always track your shipment on your account section on the website or follow the tracking number sent to you via email
Most in-stock items will arrive on your doorstep 4-10 working days after dispatching your order however this will depend on your location.
You may experience a delay in shipping during peak periods including launches and promotions.
Orders placed within the festive/holiday seasons will take longer than 10 working days due to high season.
• New Year's Day
• Labor Day
Shipping Fees & Custom Duties
For International orders we offer Free Shipping for orders above 200 USD
Orders may be subject to import taxes, customs duties and fees charged by your country’s customs office upon arrival. When ordering from kstarscosmetics.com, you are responsible for any of these import fees, as well as complying with all laws and regulations of the destination country. Kstars Cosmetics cannot predict what your specific charges
ARAMEX will get in touch with you if there are any extra duty charges applied to your shipment. ARAMEX will collect them for the benefit of your local customs office before or upon delivery. In some cases, you will have to provide a written notice to grant ARAMEX to clear your order from customs.